An Investigation of Thai Learners Needs for English Language Use for Speaking at the Workplace

Authors

  • Anumat Yusoff School of Educational Studies, Universiti Sains Malaysia, Penang, Malaysia
  • Rohaya Abdullah School of Educational Studies, Universiti Sains Malaysia, Malaysia
  • Shaik Abdul Malik Mohamed Ismail School of Educational Studies, Universiti Sains Malaysia, Penang, Malaysia
  • Anis Shaari School of Educational Studies, Universiti Sains Malaysia, Penang, Malaysia

DOI:

https://doi.org/10.37134/ajatel.vol13.1.4.2023

Keywords:

need analysis, speaking abilities, tourism, service student

Abstract

The need analysis of spoken communication for Thai people who use language proficiency are various. This study's  research question analyzes students' needs and challenges regarding tourism and services. Hence, data samples were collected from Thai students studying tourism and related programs. The data collection method was performed by distributing questionnaires to students on the needs and challenges of speaking. The quantitative data analysis employed descriptive statistics, while the qualitative data used thematic analysis. The importance of  this study lies in the result that learners need and the challenge their speaking abilities in a working environment. Furthermore, the learning purpose must meet the needs of their future career. In conclusion, the staff must  provide information related to their work. However, the various English accents and pronunciations is not practical for the students' comprehension.

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Published

2023-04-25

How to Cite

Yusoff, A., Abdullah , R., Mohamed Ismail, S. A. M., & Shaari, A. (2023). An Investigation of Thai Learners Needs for English Language Use for Speaking at the Workplace. Asian Journal of Assessment in Teaching and Learning, 13(1), 34–41. https://doi.org/10.37134/ajatel.vol13.1.4.2023