JOB STRESS, ORGANIZATIONAL CLIMATE AND SME'S EMPLOYEE TURNOVER RATE IN PERAK

Abstract

The research was conducted to find whether job stress is an important factor influencing employeeturnover for Small and Medium Enterprises (SMEs) in Perak. A set of structured questionnaires were distributed to 100 SMEs employees who were working in SMEs in various districts of Perak. The data were analyzed by using frequency, mean, reliability analysis, correlation, regression and coefficient. The hypotheses were tested and found that job stress recognized as the main factor that influenced SMEs workers turnover. The research finding could be used by State of Perak's administration, government agencies and business entities as to formulate policy and strategy in managing the enterprises more efficiently.