Determinants of open and distance learning (ODL) performance in higher learning institutions (HEIs): Evidence from Malaysia
DOI:
https://doi.org/10.37134/jictie.vol11.2.7.2024Keywords:
Institutional, technology, human resources, Open and Distance Learning (ODL), Higher Education Institutions (HEIs)Abstract
The advent of technology and the COVID-19 pandemic has altered the higher education landscape by highlighting online education platforms, thus bringing transformation to the teaching and learning process. Drawing from the dynamic capability theory, this study examines whether institutional, technology and human resources are determinants for the performance of Open and Distance Learning (ODL) education in higher learning institutions (HEIs) in Malaysia. A quantitative approach was employed in this study, specifically utilising a structured questionnaire to collect data from a sample of 217 educators in Malaysian public and private HEIs. Data were analysed using the SmartPLS software. The empirical results reveal that institutional and technology resources significantly influence the performance of ODL in the HEIs. These results suggest that the ODL practices could be improved with dynamic resources supported by the HEIs. A sustainable ODL implementation would increase access to academic advancement for educators and students. Our findings implicate sustainable education for HEIs as they highlight the importance of policies and standards, procedures, modern infrastructure, information systems and management support, in supporting ODL in the long run.
Downloads
References
Adisa, T. A., Ogbonnaya, C., & Adekoya, O. D. (2023). Remote working and employee engagement: A qualitative study of British workers during the pandemic. Information Technology & People, 36(5), 1835-1850.
Aisha, N. and Ratra, A. (2022). Online education amid COVID-19 pandemic and its opportunities, challenges and psychological impacts among students and teachers: A systematic review. Asian Association of Open Universities Journal, 17(3), 242-260. https://doi.org/10.1108/AAOUJ-03-2022-0028
Aldhafeeri, F. M., & Alotaibi, A. A. (2023). Reimagining Education for Successful and Sustainable Digital Shifting. SAGE Open, 13(1), 21582440231154474.
Alonso-García, M., Garrido-Letrán, T. M., & Sánchez-Alzola, A. (2021). Impact of COVID-19 on educational sustainability. Initial perceptions of the university community of the University of Cadiz. Sustainability, 13(11), 5938. https://doi.org/10.3390/su13115938
Alzahrani, A. I., Mahmud, I., Ramayah, T., Alfarraj, O., & Alalwan, N. (2017). Extending the theory of planned behaviour (TPB) to explain online game playing among Malaysian undergraduate students. Telematics and Informatics, 34(4), 239-251. https://doi.org/10.1016/j.tele.2016.07.001
Appolloni, A., Colasanti, N., Fantauzzi, C., Fiorani, G., & Frondizi, R. (2021). Distance learning as a resilience strategy during Covid-19: An analysis of the Italian context. Sustainability, 13(3), 1388. https://doi.org/10.3390/su13031388
Arora, A.K. and Srinivasan, R. (2020). Impact of pandemic COVID-19 on the teaching-learning process: A study of higher education teachers. Prabandhan: Indian Journal of Management, 13(4), 43-56.
Badiozaman, I. F.A., Leong, H. J., & Wong, W. (2020). Embracing educational disruption: A case study in making the shift to a remote learning environment. Journal of Applied Research in Higher Education, 14(1), 1-15.
Barnová, S., Krásna, S., & Čepelová, S. (2020). Digital technologies as a means of teachers’ professional development. Online Journal for Research and Education, 2313-1640.
Baturina, D. (2022). Pathways towards enhancing HEI’s role. İn Păunescu, C., Lepik, K-L., Spencer, N. (Eds.). The local social innovation ecosystem. Social innovation in higher education landscape, practices, and opportunities (37-59). New York: Springer. DOI: https://doi.org/10.1007/978-3-030-84044-0_6.
Benavides, L. M. C., Tamayo Arias, J. A., Arango Serna, M. D., Branch Bedoya, J. W., & Burgos, D. (2020). Digital transformation in higher education institutions: A systematic literature review. Sensors, 20(11), 3291.
Caeiro, S., Sandoval Hamón, L. A., Martins, R., & Bayas Aldaz, C. E. (2020). Sustainability assessment and benchmarking in higher education institutions: A critical reflection. Sustainability, 12(2), 543.
Cañabate, D., Nogué, L., Serra, T., & Colomer, J. (2019). Supportive peer feedback in tertiary education: Analysis of pre-service teachers’ perceptions. Education Sciences, 9(4), 280. https://doi.org/10.3390/educsci9040280
Cohen, J. (1988). Statistical power analysis for the behavioral sciences. 2nd Edition. Hillsdale, NJ: Lawrence Erlbaum Associates, Publishers.
Dhahri, A. A., Arain, S. Y., Memon, A. M., Rao, A., Khan, M. M., Hafeez, G., ... & Mian, M. A. (2020). The psychological impact of COVID-19 on medical education of final year students in Pakistan: A cross-sectional study. Annals of Medicine and Surgery, 60, 445-450.
Elsafty, A. S., & Ragheb, M. (2020). The role of human resource management towards employee’s retention during COVID-19 pandemic in the medical supplies sector. Egypt Business and Management Studies, 6(2), 5059–5059. https://doi.org/10.11114/bms.v6i2.4899
Ershova, I., Belyaeva, O., & Obukhova, A. (2019). Investment in human capital education under the digital economy. Economic Annals-XXI, 180(11-12), 69.
Gefen, D., Straub, D., & Boudreau, M. C. (2000). Structural equation modeling and regression: Guidelines for research practice. Communications of the Association for Information Systems, 4(1), 7. https://doi.org/10.17705/1CAIS.00407
Gratz, E. and Looney, L. (2020). Faculty resistance to change: An examination of motivators and barriers to teaching online in higher education. International Journal of Online Pedagogy and Course Design, 10(1), 1-14.
Hair, J. F., Hult, G. T. M., Ringle, C. M. & Sarstedt, M. 2017. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). 2nd edition. Thousand Oaks: SAGE Publications
Hair Jr, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook (197). Springer Nature.
Hamouche, S., (2023). Human resource management and the COVID-19 crisis: Implications, challenges, opportunities, and future organizational directions. Journal of Management & Organization, 29, 799-814. https://doi.org/10.1017/jmo.2021.15
Hartshorne, R., Baumgartner, E., Kaplan-Rakowski, R., Mouza, C. and Ferdig, R.E. (2020). Special issue editorial: preservice and inservice professional development during the COVID-19 pandemic. Journal of Technology and Teacher Education, 28(2), 137-147.
Helfat, C., Finkelstein, S., Mitchell, W., Peteraf, M., Singh, H., Teece, D. & Winter, S. (2007). Dynamic Capabilities Understanding strategic change in organizations. Blackwell Publishing.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modelling. Journal of the Academy of Marketing Science, 43(1), 115-135. https://link.springer.com/article/10.1007/s11747-014-0403-8
Joshi, A., Vinay, M., & Bhaskar, P. (2021). Impact of coronavirus pandemic on the Indian education sector: perspectives of teachers on online teaching and assessments. Interactive technology and smart education, 18(2), 205-226.
Kant, N. (2019). Competitiveness in ODL from stakeholders’ perspective: A review and research agenda. Turkish Online Journal of Distance Education, 20(3), 59-72. https://doi.org/10.17718/tojde.598221
Kaup, S., Jain, R., Shivalli, S., Pandey, S. and Kaup, S. (2020). Sustaining academics during COVID-19 pandemic: The role of remote teaching-learning. Indian Journal of Ophthalmology, 68(6), 1220.
Lilian, A., Ah-Choo, K., & Soon-Hin, H. (2021). Investigating self-regulated learning strategies for digital learning relevancy. Malaysian Journal of Learning and Instruction, 18(1), 29-64. https://doi.org/10.32890/mjli2021.18.1.2
Lim.M., (2020). The educating despite the COVID-19 outbreak: lessons from Singapore. Times Higher Education. https://www.timeshighereducation.com/blog/educating-despite-covid-19-outbreak-lessons-singapore
Liu, Y., Lee, J. M., & Lee, C. (2020). The challenges and opportunities of a global health crisis: The management and business implications of COVID-19 from an Asian perspective. Asian Business & Management, 19, 277–297. https://link.springer.com/article/10.1057/s41291-020-00119-x
Maity, S., Sahu, T. N., & Sen, N. (2021). Panoramic view of digital education in COVID‐19: A new explored avenue. Review of Education, 9(2), 405-423.
Marín, V. I., Bond, M., Zawacki-Richter, O., Aydin, C. H., Bedenlier, S., Bozkurt, A., ... & Xiao, J. (2020). A comparative study of national infrastructures for digital (open) educational resources in higher education. Open Praxis, 12(2), 241-256.
Martin, F., Wang, C., Budhrani, K., Moore, R. L., & Jokiaho, A. (2019). Professional development support for the online instructor: Perspectives of U.S. and German instructors. Online Journal of Distance Learning Administration, 22(3).
Mayanja, J., Tibaingana, A., & Birevu, P. M. (2019). Promoting Student Support in Open and Distance Learning Using Information and Communication Technologies. Journal of Learning for Development, 6(2), 177-186.
Murphy, M. P. (2020). COVID-19 and emergency eLearning: Consequences of the securitization of higher education for post-pandemic pedagogy. Contemporary Security Policy, 41(3), 492-505. https://doi.org/10.1080/13523260.2020.1761749
Nyangarika, A., & Bundala, F. S. (2020). Challenges Facing Administration System for Quality Improvement on ODL Programs in Tanzania. International Journal of Advance Research and Innovative Ideas in Education, 6(2), 1259-1272. https://www.researchgate.net/publication/340502594
Por, F. P., & Muniandy, B. (2023). Development of self-regulated lifelong learning (SR3Ls) model in the era of IR4. 0 for post-pandemic economy. Asian Association of Open Universities Journal, 18(1), 78-91.
Powell, T. C., & Dent‐Micallef, A. (1997). Information technology as competitive advantage: The role of human, business, and technology resources. Strategic Management Journal, 18(5),375-405.
Prasad, K., & Vaidya, R.W. (2020). Association among COVID-19 parameters, occupational stress and employee performance: An empirical study with reference to the agricultural research sector in Hyderabad Metro. Sustainable Human Sphere, 16(2), 235–253. https://www.researchgate.net/publication/341211360
Prasetyo, A. R., Nurtjahjanti, H., & Ardhiani, L. N. (2021). Impact of changes in teaching methods during the COVID-19 pandemic: The effect of integrative e-learning on readiness for change and interest in learning among Indonesian University students. International Review of Research in Open and Distributed Learning, 22(2), 87-101. https://doi.org/10.19173/irrodl.v22i2.5143
Puspitasari, K. A., & Oetoyo, B. (2018). Successful students in an Open and Distance Learning system. Turkish Online Journal of Distance Education, 19(2), 189-200. https://doi.org/10.17718/tojde.415837
Quick Facts Malaysia Educational Statistics, (2020). Education micro data planning sector, education planning and research division, Ministry of Education Malaysia. https://www.moe.gov.my/menumedia/media-cetak/penerbitan/quick-facts/3719-quick-facts-2020/file
Raaheim, A., Mathiassen, K., Moen, V., Lona, I., Gynnild, V., Bunæs, B. R., & Hasle, E. T. (2019). Digital assessment–how does it challenge local practices and national law? A Norwegian case study. European Journal of Higher Education, 9(2), 219-231. https://doi.org/10.1080/21568235.2018.1541420
Rafiq, M., Batool, S. H., Ali, A. F., & Ullah, M. (2021). University libraries response to COVID-19 pandemic: A developing country perspective. The Journal of Academic Librarianship, 47(1), 102280.
Romero-Hall, E., & Jaramillo Cherrez, N. (2023). Teaching in times of disruption: Faculty digital literacy in higher education during the COVID-19 pandemic. Innovations in Education and Teaching International, 60(2), 152-162.
Rudhumbu, N. (2021). University Students’ Persistence with Technology-Mediated Distance Education: A Response to COVID-19 and beyond in Zimbabwe. International Review of Research in Open and Distributed Learning, 22(4), 89-108. https://doi.org/10.19173/irrodl.v23i1.5758
Sales de Aguiar, T. R., & Paterson, A. S. (2018). Sustainability on campus: knowledge creation through social and environmental reporting. Studies in Higher Education, 43(11), 1882-1894. https://doi.org/10.1080/03075079.2017.1289506
Santoso, A., & Lestari, S. (2019). The roles of technology literacy and technology integration to improve students’ teaching competencies. KnE Social Sciences, 243-256. https://doi.org/10.18502/kss.v3i11.4010
Schuck, R. K., & Lambert, R. (2020). “Am I doing enough?” Special educators’ experiences with emergency remote teaching in Spring 2020. Education Sciences, 10(11), 320.
Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill-building approach. John Wiley & Sons.
Siron, Y., Wibowo, A., & Narmaditya, B. S. (2020). Factors affecting the adoption of e-learning in Indonesia: Lesson from Covid-19. Journal of Technology and Science Education, 10(2), 282-295. http://dx.doi.org/10.3926/jotse.1025
Stephenson, M., & Torn, A. (2023). Review, rapid recall and reposition: How one HEI adapted delivery and design in the digital world in response to COVID-19. Higher Education, Skills and Work-Based Learning, 13(4), 834-845.
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533.
Ugur, N. G. (2020). Digitalization in higher education: A qualitative approach. International Journal of Technology in Education and Science, 4(1), 18-25.
Wagner, M., & Schaltegger, S. (2004). The effect of corporate environmental strategy choice and environmental performance on competitiveness and economic performance: An empirical study of EU manufacturing. European Management Journal, 22(5), 557-572. https://doi.org/10.1016/j.emj.2004.09.013
Wong, E., Ho, K. F., Wong, S. Y. S., Cheung, A. W. L., & Yeoh, E. K. (2020). Workplace safety and coronavirus disease (COVID-19) pandemic: survey of employees. Bull World Health Organ, 98, 150.
Yong M.S., & Thi L.S., (2022). Online motivation during Covid-19 pandemic: The role of learning environment, student self-efficacy and learner-instructor interaction. Malaysian Journal of Learning & Instruction, 19(2), 213-249. https://doi.org/10.32890/mjli2022.19.2.8
Zen, I.S. (2017). Exploring the living learning laboratory: an approach to strengthen campus sustainability initiatives by using sustainability science approach. International Journal of Sustainability in Higher Education, Vol. 18 No. 6, pp. 939-955. https://doi.org/10.1108/IJSHE-09-2015-0154
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Indarawati Tarmuji, Yusarina Mat Isa, Seri Ayu Masuri Md Daud, Dayana Jalaludin
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.