The Marvel of Employee-Centred CSR in Organizational Resiliency
DOI:
https://doi.org/10.37134/jcit.vol13.2.1.2023Keywords:
Employee-centred CSR, Organization resources, Organizational resiliency, PandemicAbstract
Business organizations are awakened and recognized the foundation of resilience during disruption could make a great difference in the organization. Grappling the challenge of the COVID-19 pandemic, this research paper studies organizational resiliency during the pandemic and explores the manifestation of employee-centred CSR on this matter. Quantitative research design was adopted to collect responses from the small medium-sized (SMEs)sector through the purposive sampling technique. The findings reveal that employee-centred CSR practice has a significant role in organizational resiliency. With this, we propose that SMEs could utilise this practice to assist their firms to walk through the current predicament. We would also urge relevant authorities to consider having employee-centred CSR as part of the recovery policy. In the meantime, we suggest studying digitalization strategy carefully, for it to be implemented together with employee-centred CSR for greater organizational resiliency.
Downloads
References
Aguinis, H., Villamor, I., & Gabriel, K. P. (2020). Understanding employee responses to COVID-19: A behavioral corporate social responsibility perspective. Management Research: Journal of the Iberoamerican Academy of Management.
Chin, W.W. (1998). Commentary: Issues and opinion on structural equation modelling. MIS quarterly, 22(1), 7-16.
Do, H., Budhwar, P., Shipton, H., Nguyen, H. D., & Nguyen, B. (2022). Building organizational resilience, innovation through resource-based management initiatives, organizational learning and environmental dynamism. Journal of Business Research, 141, 808-821.
Filimonau, V., Derqui, B., & Matute, J. (2020). The COVID-19 pandemic and organisational commitment of senior hotel managers. International Journal of Hospitality Management, 91, 102659.
Freeman, R. E. (2001). A stakeholder theory of the modern corporation. Perspectives in Business Ethics Sie, 3(144), 38-48.
Gołaszewska-Kaczan, U. (2015). Actions for promoting work-life balance as an element of corporate social responsibility. Research Papers of the Wroclaw University of Economics/Prace Naukowe Uniwersytetu Ekonomicznego we Wroclawiu, (387).
Gold, A.H., Malhotra, A., & Segars, A.H. (2001). Knowledge management: An organizational capabilities perspective. Journal of management information systems, 18(1), 185-214.
Hair, J.F., Hult, G.T.M., Ringle, C.M., & Sarstedt, M. (2014). A primer on partial least squares structural equation modeling (PLS-SEM). Sage publications.
Hair, J.F., Sarstedt, M., Ringle, C.M. and Gudergan, S.P. (2017). Advanced Issues in Partial Least Squares
Structural Equation Modeling. Sage Publications, Los Angeles.
He, H., & Harris, L. (2020). The impact of Covid-19 pandemic on corporate social responsibility and marketing philosophy. Journal of business research, 116, 176-182.
Henseler, J., Ringle, C.M. and Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modelling. Journal of the Academy of Marketing Science, 43(1), 115-135.
Heskett, J. (2022). 8. Lead for Competitive Advantage Through Culture. In Win from Within (pp. 179-210). Columbia University Press.
Jordan, P. J., & Troth, A. C. (2020). Common method bias in applied settings: The dilemma of researching in organizations. Australian Journal of Management, 45(1), 3-14.
Lin, Y. T., Liu, N. C., & Lin, J. W. (2022). Firms’ adoption of CSR initiatives and employees’ organizational commitment: Organizational CSR climate and employees’ CSR-induced attributions as mediators. Journal of Business Research, 140, 626-637.
Low, M. P., Cham, T. H., Chang, Y. S., & Lim, X. J. (2021). Advancing on weighted PLS-SEM in examining the trust-based recommendation system in pioneering product promotion effectiveness. Quality & Quantity, 1-30.
Low, M. P., & Bu, M. (2022). Examining the impetus for internal CSR Practices with digitalization strategy in the service industry during COVID‐19 pandemic. Business Ethics, the Environment & Responsibility, 31(1), 209-223.
Metwally, A. B. M., Diab, A., & Mohamed, M. K. (2021). Telework operationalization through internal CSR, governmentality and accountability during the Covid-19: Evidence from a developing country. International Journal of Organizational Analysis.
Parker, L. D. (2020). The COVID-19 office in transition: Cost, efficiency and the social responsibility business case. Accounting, Auditing & Accountability Journal, 33(8).
Pradhan, R. K., & Hati, L. (2019). The measurement of employee well-being: Development and validation of a scale. Global Business Review, 0972150919859101.
Song, B., & Tao, W. (2022). Unpack the relational and behavioral outcomes of internal CSR: Highlighting dialogic communication and managerial facilitation. Public Relations Review, 48(1), 102153.
Turker, D. (2009). How corporate social responsibility influences organizational commitment. Journal of Business ethics, 89(2), 189-204.
Verreynne, M. L., Ho, M., & Linnenluecke, M. (2018). Editorial for the special issue on: Organizational resilience and the entrepreneurial firm. International Journal of Entrepreneurial Behavior & Research, 24(7), 1122-1128.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 UPSI Press
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
