The Mediating Effect of Organizational Commitment on the Relationship between Personality, Job Satisfaction and Job Performance of Pharmacists


  • Hengky Widhiandono Universitas Muhammadiyah Purwokerto, Indonesia
  • Suyoto Universitas Muhammadiyah Purwokerto, Indonesia
  • Akhmad Darmawan Universitas Muhammadiyah Purwokerto, Indonesia
  • Ahmad Zainal Abidin Abd Razak Universiti Pendidikan Sultan Idris, Tanjong Malim, Perak, Malaysia
  • Hariyaty Ab Wahid Universiti Pendidikan Sultan Idris, Tanjong Malim, Perak, Malaysia



Personality, Job Satisfaction, Organizational Commitment, Pharmacist


There is a lack of attention given by researchers to investigate the personality side of pharmacists and pharmacist job satisfaction that may affect organizational commitment to work in pharmacies and pharmacist performance. Thus, this study aims to determine the direct effect of personality traits, job satisfaction, and organizational commitment on the job performance of pharmacists. Moreover, this study measures the mediating effect of organizational commitment in the relationship between personality traits and the job performance of pharmacists. Additionally, this study also measures the mediating roles of organizational commitment in the relationship between job satisfaction and the job performance of pharmacists. 160 pharmacists from pharmacies in Banyumas Regency, Central Java, Indonesia, are selected using simple random sampling methods, and questionnaires are distributed to collect the data. The survey data are analyzed using inferential statistics consisting of a t-test, F-test, and mediation regression model with a step causal method. The t and F Test describe the contribution of each variable on pharmacists’ job performance, whereas the regression model with a step causal method is used to explain the mediation effect of organizational commitment. The findings show that personality traits, job satisfaction, and organizational commitment significantly affect pharmacists’ job performance. The results also showed that personality traits and job satisfaction significantly influenced organizational commitment. In summary, personality traits, job satisfaction, and organizational commitments significantly influence pharmacists’ ability to perform their duties in the Banyumas regency. Organizational commitments have a partial mediation effect of organizational commitment on the relationship between personality, job satisfaction, and job performance of pharmacists. This study suggests that personality traits, job satisfaction, and organizational commitment can improve the work performance of pharmacies in the Banyumas regency.


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How to Cite

Widhiandono, H., Suyoto, Darmawan, A., Abd Razak, A. Z. A., & Ab Wahid, H. (2022). The Mediating Effect of Organizational Commitment on the Relationship between Personality, Job Satisfaction and Job Performance of Pharmacists. International Business Education Journal, 15(2), 111–125.

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