ZAINI, Z.; SAAD, A. Business Process Reengineering as the Current Best Methodology for Improving the Business Process. Journal of ICT in Education, [S. l.], v. 6, p. 66–85, 2019. DOI: 10.37134/jictie.vol6.7.2019. Disponível em: https://ojs.upsi.edu.my/index.php/JICTIE/article/view/2639. Acesso em: 29 feb. 2024.