YEOP YUNUS, N. K.; ISMAIL, A.; RANEE JUGA, Z.; ISHAK, S. SERVICE QUALITY DIMENSIONS, PERCEIVE VALUE AND CUSTOMER SATISFACTION: ABC RELATIONSHIP MODEL TESTING. International Business Education Journal, [S. l.], v. 2, p. 67–80, 2009. Disponível em: https://ojs.upsi.edu.my/index.php/IBEJ/article/view/1527. Acesso em: 21 nov. 2024.