The relationship between the use of e-learning and students' communication competencies at Universiti Malaysia Terengganu

Hubungan penggunaan e-pembelajaran dengan kompetensi komunikasi pelajar di Universiti Malaysia Terengganu


  • Che Hasniza Che Noh Pusat Pendidikan Asas Dan Lanjutan, Universiti Malaysia Terengganu, Kuala Nerus, Terengganu, 21030, MALAYSIA
  • Mohd Yusri Ibrahim Pusat Pendidikan Asas Dan Lanjutan, Universiti Malaysia Terengganu, Kuala Nerus, Terengganu, 21030, MALAYSIA
  • Isma Rosila Ismail Pusat Pendidikan Asas Dan Lanjutan, Universiti Malaysia Terengganu, Kuala Nerus, Terengganu, 21030, MALAYSIA
  • Mohammad Mahdi Abas Pusat Pendidikan Asas Dan Lanjutan, Universiti Malaysia Terengganu, Kuala Nerus, Terengganu, 21030, MALAYSIA
  • Nurul Ain Chua Abdullah Pusat Pendidikan Asas Dan Lanjutan, Universiti Malaysia Terengganu, Kuala Nerus, Terengganu, 21030, MALAYSIA
  • Noor Aisyah Abd Aziz Pusat Pendidikan Asas Dan Lanjutan, Universiti Malaysia Terengganu, Kuala Nerus, Terengganu, 21030, MALAYSIA



e-learning, communication competence, university student, self confidence, teaching and learning


The aim of this study is to identify the effectiveness of e-learning as a teaching and learning medium for communication courses. A total of 260 students who took the Communication course were involved in Phase 1 of the study in the first week of the semester, while a total of 189 students were involved in Phase 2 in the last week of the semester. Communication competence is measured based on the Personal Report of Communication Apprehension scale while the effectiveness of the use of e-learning oceania is based on two dimensions, namely attitudes and intentions towards the use of e-learning. The analysis showed that there were significant mean differences for each dimension of public speaking, small group, meeting and regular conversation communication. The study also found that there is a significant relationship between the use of e-learning and communication competence. This study implies that e-learning is an appropriate teaching and learning platform because it is able to improve communication competencies through online activities. In addition, e-learning is appropriate and can be continued in the future by further enhancing some of the latest features in line with current technological developments.


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How to Cite

Che Noh, C. H., Ibrahim, M. Y., Ismail, I. R., Abas, M. M., Abdullah, N. A. C., & Abd Aziz, N. A. (2022). The relationship between the use of e-learning and students’ communication competencies at Universiti Malaysia Terengganu: Hubungan penggunaan e-pembelajaran dengan kompetensi komunikasi pelajar di Universiti Malaysia Terengganu. EDUCATUM Journal of Social Sciences, 8, 24–36.