A Systematic review on soft skills development among university graduates


  • Joanna Bunga Noah Fakulti Pendidikan, Universiti Kebangsaan Malaysia, Bangi, Selangor, Malaysia
  • Azlina Abdul Aziz Fakulti Pendidikan, Universiti Kebangsaan Malaysia, Bangi, Selangor, Malaysia




education, labour market demands, Human Capital Theory, soft skills, university graduates


In order to be employed, an individual needs to not only have the required knowledge but also a skill set that would allow the individual to perform the task well. Both the required knowledge and the skill set needed can be obtained from tertiary education at universities and higher institutions. However, it seems that graduates are lacking in that skill set, namely, soft skills. This paper is a systemic review on what soft skills employers value  and yet are lacking among graduates and what are the roles of universities and the government pertaining to this issue. The findings have shown that the graduates are lacking soft skills that are highly valued by the employers. To overcome this issue,, universities and the government has a part to play in order to build and develop the nation’s human capital.


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How to Cite

Noah, J. B., & Abdul Aziz, A. (2020). A Systematic review on soft skills development among university graduates. EDUCATUM Journal of Social Sciences, 6(1), 53–68. https://doi.org/10.37134/ejoss.vol6.1.6.2020